"The basement looks great. I am VERY happy with the results and VERY impressed by the quality of your team’s work. Honestly, this was one of my best buying experiences involving a major transaction (“major” by my definition). I would be happy to serve as a positive reference for any future customers. Thank you very much. I hope you and your family have a wonderful Thanksgiving."
"Phillip called me the same day I contacted him. He came out promptly and answered all my questions and explained in detail what would be done, showing me photos, etc. The work was completed in one day the next week. There were pictures taken throughout the installation which he sent me by email after the work was done. Best of all I received a "Life of the structure 100% non-prorated Guarantee that water will not penetrate those foundation walls in any area where the system has been installed." There is no way I can express the relief I feel that I no longer have to have buckets and towels ready whenever a storm is predicted."
"I’m glad that I found this company from Angie’s list. Because there are so many previous good ratings and comments, I didn’t bother to even call any other company. Even though Philip was very busy, he still managed to come to our place two days after I called because this was not an emergency. He was very professional and explained very clearly the problems and his approach to resolve them. I felt very comfortable with him working at my house to fix the problems because I was confident in his knowledge and ability and he seems very reliable. He always kept me informed of the progress of the project, via text message, email, and phone call. After completion of the project, I found that one place still had a minor leakage when outside was raining. He responded within hours and sent his team right away to fix the problem without additional pay as he promised. I’m happy that I made the right decision to hire his company."
"I have utilized numerous Angie's List companies before, but I was never moved to write a review until now. Working with Phillip and his team was a breath of fresh air. We purchased a home and were not aware it had an underground spring in the backyard that would flood our basement. Phillip spent a great deal of time with me to explain the issue and provide me with a number of options. He is very knowledgeable and truly enjoys what he does. He walked me around the house, showed me what he was recommending and found other issues that he fixed at no cost to us. I found his estimate to be more than fair. His team arrived on time and had an unparalleled work ethic. They did an amazing job. When situations arose that required additional work, the estimate didn't change. I couldn't be happier with what Exterior Waterproofing did for us. It hasn't rained yet, but I almost want it to so I can enjoy my dry basement."
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